Previously I shared the benefits of outsourcing. However, deciding which tasks to outsource and to whom can be a challenge. This is why this blog post will outline how to determine tasks to outsource.
- Identify non-core tasks –
Start by identifying which tasks are not directly related to your core business objectives. These are the tasks that are good candidates for outsourcing. For instance, customer care service requires a trained professional who can assist you manage your customers to avoid customer dissatisfaction.
- Evaluate costs –
Consider the costs associated with hiring a full-time employee versus outsourcing the task. This will give you a full view of what each approach costs and also helps you make an informed decision and cut costs.
- Assess expertise –
Determine what level of expertise is required to complete the task and whether that expertise is available in-house or needs to be outsourced.
The ideal thing is to get the job done very well without any challenges. If you feel your in-house employee is qualified to carry out the tasks but is not physically and emotionally fit to deliver quality results, you should outsource to fill up the gap.
- Research potential providers –
Research potential providers and evaluate their experience, reputation, and pricing. Do not sacrifice quality service on the altar of minimizing cost. Do proper research and shortlist the best for the job.
There are several ways to determine what tasks to outsource but you should always remember the end goal of the said tasks.
At EZAdvisory, we understand the challenges that businesses face when it comes to selecting tasks to outsource. Let us help you determine which tasks to outsource and to whom, so you can focus on growing your business. Contact us today to learn more.
